Privacy Policy

At Flexitude, your privacy is our priority. We are committed to protecting your personal information and ensuring your shopping experience is safe and secure. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

1. Information We Collect

We collect personal information you provide directly to us and data is automatically collected when you use our website.

1.1 Information You Provide:

  • Contact Details: Name, email address, phone number, and shipping/billing addresses.
  • Payment Information: Card details and other payment methods (processed securely through third-party payment processors).
  • Account Information: Login credentials and account preferences if you register with us.
  • Communications: Messages, inquiries, or feedback shared with us via email, chat, or social media.

1.2 Information Collected Automatically:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, time spent on the website, and interactions with features.
  • Cookies: Small data files stored on your device to enhance user experience and analyze website performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and returns.
  • Communicate updates on orders, promotions, and customer service inquiries.
  • Improve website functionality, user experience, and product offerings.
  • Detect and prevent fraud, unauthorized access, or illegal activities.
  • Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party partners who assist with payment processing, shipping, and website maintenance.
  • Marketing Partners: To deliver personalized advertisements and promotions.
  • Legal Authorities: When required by law or to protect the rights and safety of Flexitude, our customers, or others.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences (e.g., language, region).
  • Improve website performance and analytics.
  • Deliver relevant advertisements based on browsing behavior.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact your experience on our site.

5. Your Data Protection Rights

As a user, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correct: Update or amend inaccurate or incomplete information.
  • Delete: Request the deletion of your personal data (subject to legal or contractual obligations).
  • Restrict Processing: Limit the ways we use your information.
  • Withdraw Consent: Opt out of marketing emails or cookie tracking at any time.

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee the absolute safety of your data.

7. Retention of Data

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 Email: [Insert Email Address]
📞 Phone: [Insert Phone Number]

Thank you for trusting Flexitude. Your privacy matters to us!